Education Hub Metrics

Provides a detailed documentation entry for the Knowledge Base Dashboard – Most Viewed Documents widget, which ranks top-performing articles and assets by total view counts across the platform.

Provides a detailed analytics visualization under the Knowledge Base Dashboard – Content Completion Analytics panel that tracks individual user progress and percentage completion across available knowledge paths and content types using a comparative bar chart.

Provides a detailed KPI summary metric card under the Knowledge Base Dashboard – Articles Usage Tracking (Content Library) panel that monitors the aggregate count of published knowledge articles alongside short-term weekly and monthly creation velocity.

Provides a detailed documentation entry for the Knowledge Base Dashboard – Dashboard Data Refresh control button, which triggers a real-time manual query update to sync all knowledge metrics, interaction counts, and activity timelines with the latest platform data.

Identifies locations with the highest recorded knowledge base activity.

Identifies the search terms most frequently entered by users.

Displays users with high knowledge base activity.

Tracks knowledge base activity and interactions over time.

See how your knowledge base is used: totals for asset packs, articles, onboardings, quizzes, FAQs, media, likes and comments, plus the most viewed and most searched documents, the most active users and the most active locations.

Choose which sections are visible on the location-level Knowledge Base Dashboard: KPIs, Most Active Users, Most Searched Queries and Most Viewed Documents.

Provides a detailed KPI summary metric card under the Resources Search – Total Resources panel that tracks the aggregate volume of indexed knowledge base assets across articles, onboarding guides, media items, FAQs, and quizzes within the platform ecosystem.

Provides a detailed KPI summary metric card under the Resources Search – New Entries (Last 30 Days) panel that tracks recent documentation additions, fresh learning assets, platform updates, and real-time index synchronizations over a rolling 30-day window.