Metrics

Get a complete overview of your agency’s performance and health in one centralized dashboard. Get key insights across companies, contacts, SaaS usage, subscriptions, and customer activity. Includes important KPIs like churn rate, amount spent, active users, tickets, feedback (NPS), and happiness levels, subscription trends, user activity, and feature usage.

Monitor the performance and usage of all installed apps in your system with a detailed analytics dashboard. Get key insights such as total executions, active apps, average usage per app, and top-performing integrations. View usage distribution, most popular apps, and a complete list of all installed apps with their status and execution counts.

Track and monitor your agency’s launchpad progress in one centralized view. View key insights into total locations, checklists, onboardings, and steps, along with overall completion progress. View average completion rates across checklists, onboardings, and steps, and drill down into individual locations to see detailed progress and status.

Monitor all agency transactions in one centralized dashboard with detailed financial insights and performance metrics. Get an overview of transaction activity across all locations within a selected date range. Includes key KPIs such as total locations, number of transactions, successful and failed transactions, total transaction amount, and breakdowns of success and failure values.

Get a complete overview of your knowledge base performance, engagement, and content growth in one place. This module tracks key metrics across assets, articles, onboardings, quizzes, FAQs, and media files.

Monitor and analyze ticket performance across all locations with a detailed support analytics dashboard. Get real-time insights into total tickets, open and resolved cases, in-progress work, and overall support efficiency. View key metrics such as average resolution time, reopen rate, ticket trends over time, status breakdowns, priority distribution, and request types.

Get a complete overview of your store’s performance and analytics in one centralized dashboard. View key insights into revenue, subscriptions, customers, and product distribution across snapshot and service stores.